CLASS CANCELLATION and
MEMBERSHIP POLICY.

All classes must be prepaid by the purchase of class credits or memberships and all clients agree to our 8hr notice policy when cancelling and/or rescheduling classes. Classes, class packs and memberships can not be shared and are non transferable. 

PLEASE NOTE: the below policy only applies to unlimited Members: Addict Membership, Early Bird membership and Intro offer are subject to our Member Cancellation Policy for classes as follows: 

• 3 late cancellations or no shows in a 6 day period  – will trigger an automatic freeze on your ability to book further classes for a 4 day period. This will not impact any classes that are already booked.
• Any cancellations need to be made prior to the 8 hour cancellation window. Allowing others to avail of your spot.
• Please try to arrive on time (or call to let us know if running late) as if the class is full and you have not contacted us, we will give your spot away if someone is waiting if you are not there on time.

PLEASE NOTE: The below information applies to: Class pack, Drop In (Single class) and 10 Class Monthly Membership:  You will lose your credits if you late cancel (less than 8 hours) or you fail to show up for class.

Classes start promptly at the advertised times and  admittance can not be  guaranteed to latecomers.

We understand that sometimes things happen and things are out of your control and from time to time you miss class or can’t show, feel free to email us if you need.

If you have any questions please email us at [email protected].

To pause email in advance with the start and end date for your pause. You can pause your membership up to 3 times per year with advance notice and a minimum period of 2 weeks each pause.

To cancel a membership please email us [email protected] with a minimum of 5 days notice to cancel any membership.

Full time student rate(ID Required) and OAP’s can avail of 15% off everything except our Intro offer(thats already discounted).

Please ask at the front desk and we can add the discount. (not available on our App).